Marketplace Operations Analyst must actively analyze seller operations performance, identify issues and take initiative to implement improvements
- Build daily, weekly, monthly performance metrics and reporting system to keep track with key operations performance issues.
- Support marketplace operations team on data tools.
- Actively identify operational issues and follow up with other teams to implement solution.
- Work with Manager on data analysis, operations process optimization.
- Coordinate with other team on operations planning.
- Work on improvement projects, new operations model launching.
- Follow up and push operations team, partner on improving performance.
- On-request tasks from Manager/Head of Department.
- University graduate
- Preferably experience in Data analysis/Operations analysis. Involvement in business management is a plus.
- Technical skills: Excel, SQL Query.
- Self-motivated and hard working. Determined and able to convince others. Outstanding communication and interpersonal skills.
- Prefer to work under pressure in a fast growing company.
- Enthusiasm in e-commerce industry & passionate on making customers happy.
If you are interested in this position,Please Apply for this job