Description

• Build the periodical plan to support sellers and guide sellers to operate well on Tiki
• Synchronize with internal teams (Training, Sales, Category, Operation teams) to segment sellers’ level, build the corresponding policies, training programs, improvement plans to encourage sellers to operate excellent on Tiki. 
• Collaborate with the logistic partners on project initiatives, product enhancement, and daily monitoring. Ensure the best performance for both forward and reverse logistics
• Manage projects, build programs, roll out the new tools/ features to ensure the highest level of seller experience 
• Build a creative and supportive working environment and manage staff performance to maintain a consistently delivered result
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Requirement

• 3-5 years of related work experience. Online e-commerce experience is a plus
• Experienced in team management and engagement. 
• Strong Microsoft Office skills [Excel, Word, Power Point]
• Strong communication skills (oral and written) in both Vietnamese and English.
• Creative and customer-focus mindset.
• Be result-oriented, detail-oriented, able to work under pressure. 
• Excellent problem-solving skills, critical thinking, and analytical skills
• Experienced in dealing with uncertainty and ambiguity 
• Demonstrated ability to manage, prioritize and deliver on multiple projects in a fast-paced entrepreneurial environment