Job Description

At Tiki, the Shopping Experience team focuses on surfacing products and services that best serve our millions of users and customers. There are 4 challenges that we work on:

  • Quality: Empowering our Customers to make the best purchase decisions through surfacing quality selections in their shopping journey
  • Savings: Empowering our Customers to be able to save more for every purchase through surfacing the right promotions for product price and shipping
  • Selections: Empowering our Customers to discover and experience new products 
  • Delivery: Empowering our Customers to discover our vast selection of fast shipping products. 

 

As a Product Manager for the Saving pillar, you and your team’s mission is to help Customers save more. You will directly craft the best promotion experience in critical discovery touchpoints of Tiki app and web, from testing what promotion to show for our users the moment they open the app to deep diving into the nuance of information density on product detail. This role is ideal for someone who loves tinkering and builds the most impactful products. You will be setting the strategy as well as making decisions to steer the ship in the right direction through utilization of data and intuition. 

Your responsibilities

  • Own all experiences related to the Savings pillar. 
  • Own the product roadmap, manage timeline, make trade off when necessary
  • Collaborate with colleagues from marketing, engineering, merchandising… to find opportunities to better Customer experience
  • Utilize qualitative and quantitative data to validate ideas
  • Provide clarity and propose direction, shopping experience is a very organic, nuanced scope as it is the intersection point of all the gears of an ecommerce engine

Mindset

  • Customer first.
  • Curiosity and the hunger to get things done.
  • Believe in ruthless prioritization. Prioritization for us does not mean sorting a backlog of ideas by order of importance, it means saying no for many ideas so that you and your team can devote time to the most impactful ones.
  • Ability to reflect and adapt, be the devil’s advocate even if you agree.
  • Great willingness to roll up your sleeves and get down and dirty with the gritty details.

Skill Requirements

  • At least 5 years of hands-on product building experience
  • Ability to speak the language of business, engineering, design and so on.
  • Having and being able to articulate your sense of design, your own taste. 
  • Basic understanding of technology is required. Advanced understanding of web, app, and various technology to build online products is a plus.
  • Advanced knowledge of understanding Customers through directly talking to them and diving into data analytics tools such as Google Analytics, Mixpanel, Amplitude…

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Salary: Negotiation

Location: Hồ Chí Minh

Team: TIKI Engineering

Application deadline: 29/11 — 28/02/2022