Job Description


Commercial Product Team is one of the largest tech teams in Tiki, and we manage most of the backend of Tiki, from Seller center, Supplier Portal, Pricing to Catalog Platform that governs millions of products at Tiki. Commercial team is responsible for building tools that enable sellers and suppliers to sell optimally in our platform, providing all the backend APIs to Shopping and Checkout, and helping each Category grow

What you would do

We are looking for a leader with 10+ years of experience in product management, having worked for large eCommerce or Product companies

  • Be a Visionary and leader: This role entails setting up the Vision to grow our sellers and suppliers, and coming up with Missions and execution plans. Product director will lead a team of Product managers, and UI/UX designers and guide them during the planning and execution phase
  • Be a strong advocate of Customer experience - manage sellers and suppliers expectations on the products by listening to feedback by leveraging all channels (from internal data analytics, to partnering with research teams)
  • Have an entrepreneurial mindset who takes full responsibility for end to end planning and execution of all strategic projects.  Product director owns the Product roadmap of Commercial products, which means coming up with six months to one year product roadmap plans based on Sellers and Suppliers feedbacks, Strategic initiatives of the company, and Tech debt and being able to prioritize the key initiatives for a quarter, and ability to plan and execute them to a perfection!  
  • Problem solving mindset: We are data obsessed and customer centric, which means all our projects start with problems discovery through internal analysis of data and feedback from various channels, and we strive to solve the problems identified with the right solution. We set up the right metrics to monitor the success of the initiatives and continuously iterate until the problem is solved completely
  • Internal Stakeholder Management: Commercial team is one of the largest teams at Tiki, encompassing several Category leaders, BI / Data analytics team, Marketplace Operations team and Engagement teams. Product director is expected to liaise with all stakeholders, and partner with them for roadmap planning, and prioritization of projects for execution, and setting up cadence for post launch monitoring and feedback

What you should have

  • 10+ years of experience in engineering and product management in technology company
  • 5+ years of experience in managing Marketplace / Supply Chain business
  • Data-informed: Define metrics for success and failure; ability to use quantitative and qualitative data to back up assumptions and make decisions
  • Team player: Strong, demonstrated ability to rally and bring varying functional teams together, and break through stalled decision making. High emotional intelligence
  • Demonstrated experience in agile, lean startup product management processes, especially in a scaling startup
  • Sound business & strategy judgment, proven ability to influence others, and strong analytical thinking skills are critical to success in this position
  • Bachelors or Masters degree in a numerically inclined discipline such Computer Science, Economics, Physics or Mathematics or MBA

What TIKI would Offer

  • Competitive remuneration
  • Career development
  • Flexible hybrid working model
  • Action-based learning and shares
  • Creativity & Innovation

Application form

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Salary: Negotiable

Location: Hồ Chí Minh

Team: Product Management

Application deadline: 20/06 — 31/08/2022