Job Description

Reporting to Cross Border Manager, the Onsite Merchandiser will be responsible to:

  • Work closely with Category Managers & Commercial team to develop onsite merchandising and campaign to achieve sales targets & new customer acquisition/retention to Tiki.
  • Manage company/category/brand campaigns from planning, preparation, execution & post-mortem. i.e. Produce campaign mechanic / micro-site layout to optimize customer experience and maximize sales potential based on various factors; Maintain a comprehensive library of appropriate data: Deals Tracker, Sales Data, Traffic, Conversion Rate etc…; Work with marketing to execute graphics and online marketing plans to drive traffic to store/campaigns week-on-week; Analyze past campaign performance and reporting on the current campaign’s.
  • Conceptualize and develop interesting and relevant campaigns to execute specific strategic direction. i.e. Build & execute plan to acquire new customer to cate & to Tiki.
  • Analyzing traffic, sales and volume growth on a weekly basis to understand customer shopping journey, to build & execute onsite engagement activities with customer to make sure for each of shopping touch-point Tiki make shopper satisfied for an effortless shopping and maximize Customer Live-time Value (CLV).
  • Identifying business opportunities and risks.


In order to succeed in the role, you should ideally have:

  • Bachelor’s Degree, preferably in e-Commerce marketing & campaign, brand marketing & shopper insight team, brand marketing agency, retail, or management consulting or equivalent e-Commerce experience
  • Solid understanding of Retail/E-Commerce/Marketplace business in term of customer journey, customer live-time value (CLV) within the Fashion, Beauty & Consumer goods industry.
  • Demonstrated ability to handle multiple tasks, to prioritize them and meet deadlines
  • Experience on project management, coordinating across functions or communication.
  • Strong data analysis skills and knowledge of Microsoft Excel and PowerPoint. Ability to deliver insight and recommendation based on data
  • Willingness to learn in a fast-moving environment and experience working in an entrepreneurial environment

Application form

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Salary: Negotiation

Location: Hồ Chí Minh

Team: Commercial

Application deadline: 21/07 — 20/08/2021