Job Description


Report directly to Seller Engagement Manager.

1/ Community engagement:

  • Proactively monitor the mood & tone of the Facebook Community group by unlimited actions
  • Translate communication plan into engagement activities which boost engagement and acknowledgment of sellers about all information from Tiki.

2/ Sellers & Community relationship management:

  • Proactively build relationships with active members in the community to understand sellers’ insight and grow their presence on Tiki and among the seller community
  • Manage the relationship with e-commerce influencers & community to boost Tiki's share of voice on the social channels.

Support other activities of the Seller Engagement team



  • At least 2 years of work experience in social media management, and community management, especially in the e-commerce industry, and have a passion for the e-commerce industry.
  • Having insights, experience, and passion for seller engagement and seller community is a plus
  • Social savvy or sensitive to social trends
  • Extrovert, critical thinking, multitasking & creative thinking
  • Excellent communication, networking, and negotiation capability
  • Detail-oriented, proactive, 
  • Microsoft Office literacy (Excel, Word, PowerPoint)
  • Ability to work in a fast-paced environment and constantly changing to achieve innovative solutions
  • Good team player, positive attitude, and eagerness to learn


Application form

Full Name *
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Salary: Negotiable

Location: Hồ Chí Minh

Team: Commercial - Business

Application deadline: 21/06 — 21/07/2022