Job Description

TIKI is looking for an experienced, passionate and creative Social Media Team Leader to join our team. As a Social Media Team Leader you will be responsible for developing and implementing our Social Media strategy in order to increase awareness, brand love and improve engagement rate. 

Responsibilities

  • Lead, plan and manage a team to handle all social media channels (Facebook Fanpage, Tiktok, Instagram,...)
  • Manage and oversee social media content
  • Engaging customer on our social media properties (contests, content, etc)
  • Work with designers to ensure content is informative and appealing
  • Create booking plans, approach, direction & measurement 
  • Communicate, work and maintain a relationship with KOLs, influencers, entertainment pages,...
  • Researching social media trends and informing management of changes that are relevant to the company’s marketing activities 
  • Analyzing the company’s digital marketing plan and social media strategy and identifying strategic weaknesses and making recommendations for improvements
  • Helping customers with their service issues, providing accurate information and ensuring closure for all cases, including those escalated outside of the team
  • Social media monitoring around brand sentiment and reputation.

 

Qualifications 

  • Bachelor degree required 
  • 1+ years of experience as a Social Media Team Leader or similar role
  • Social Media Strategist using social media for brand awareness and engagement
  • Excellent knowledge of Facebook, Instagram, Tiktok and other social media best practices
  • Good understanding of trending topics and the ecommerce industry.
  • Excellent multitasking skills
  • Great leadership skills
  • Critical thinker and problem-solving skills
  • Great interpersonal, presentation and communication skills
  • Motivated individual, takes initiative, ability to work under tight deadline pressure, comfortable in a fast-paced and often changing ecommerce environment.

Application form

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Salary: Negotiation

Location: Hồ Chí Minh

Team: Growth

Application deadline: 10/01 — 28/02/2022