Job Description

Strategic Partnership/ Assistance Specialist acts as the primary role between Tiki and payment business partners (specialized on E-wallet partner), is responsible for:

  1. New E-wallet/payment partner onboarding process
  • Onboarding new E-wallet, payment partner to diversified payment method on Tiki
  • Co-create Business Development plan and roadmap and ensure that this is synchronized with overall E-wallet strategic direction and Tech roadmap
  • Coordinate with all internal stakeholders (tech, finance, reconcile, legal, marketing, CRM…) to proceed end to end for a new payment partner onboarding process.
  • Serve as a key member of the E-wallet specialist to drive growth and performance
  1. Manage partner promotion campaign
  • Overall ownership of planning monthly campaign calendar incorporating various thematic & cross category campaigns
  • Managing the relationship as an account manager
  • Dealing with partner to win the best promotion campaigns to offer for customer shopping on Tiki and Tiki’s affiliates flatform
  • Conducting deep dive analysis and providing insights based on data
  • Providing timely and accurate operational support to partners on the Tiki platform
  • Planning, executing and monitoring the strategic plans (tactical, long-term) to achieve business targets
  • Collaboration with all internal stakeholders, including Marketing, Merchandise, Legal, Finance, etc.
  • Detail job will be assigned by Manager to be appropriate with the candidate’s expectation and experience, get along with company’s business strategy.

Job Requirement

  • Excellent verbal and written communication skills and ability to interact professionally with a diverse and experienced group of executives, managers, and subject matter experts
  • The ability to effectively manage multiple eCommerce projects.
  • Bachelor Degree is required, having experience in payment industry is highly referred.
  • Minimum 3-year experience in finance industry or management/customer support experience, preferably in eCommerce, fast-paced environment
  • Ambitious, self-driven and highly motivated individual who can work well in a start – up. Deep desire to excel and develop a career in account management
  • Strong communication skills in both Vnese & English. 
  • Good understanding of business organizations and their buying cycles is preferred.
  • A self-starter mindset with strong business judgment who can initiate action and follow through with well-defined solutions
  • Willing to work hard and put extra effort forth to meet deadlines and exceed client and management expectations
  • Be result-driven, precise, detail oriented, able to work under pressure and under tight timelines.

Application form

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Salary: Negotiation

Location: Hồ Chí Minh

Team: Growth

Application deadline: 10/09 — 10/10/2021