Introduction
The Platform Operations team is responsible for managing processes from seller onboarding & listing to seller operations. Seller and Product Quality Control team manage product quality to ensure the best customer experience.
Key responsibilities
● Ensure product content is accurate and in compliance with the e-commerce platform’s guidelines and regulations.
● Handle any changes/inquiry related to product information
● Verify, control sellers and listings quality through their documents, content, and customer reviews
● Propose improvement solutions based on data and user feedback
● Other tasks related to Seller content
Requirements
● Currently pursuing or recently completed a degree in Business is a plus
● Strong writing and editing skills, with attention to detail
● Proficiency in content management tools and Microsoft Office
● Ability to work independently as well as in a team
● Analytical and problem-solving skills
● Ability to work in a highly dynamic environment without compromising on quality
● Comfortable with ambiguity and unpredictable work hours as in when there is business need