DevOps Engineer

🛠️ About the Role

As a DevOps Engineer at Tiki, you’ll help maintain & improve the systems that power one of Vietnam’s most trusted e-commerce platforms. From automating deployments to scaling for millions of users, you’ll contribute to keeping our systems resilient, observable, and secure — 24/7. You’ll work closely with developers, infrastructure, and security teams to deliver fast, stable, and scalable systems.

⚙️ What You’ll Do

• Maintain and improve CI/CD pipelines and Infrastructure as Code using tools like Terraform and Ansible
• Ensure reliable and performant production systems through proactive monitoring and tuning
• Troubleshoot and debug system-level issues in close collaboration with developers
• Support on-call rotations, handle incidents, and participate in post-mortem analysis
• Support system readiness for high-traffic events with capacity planning and auto-scaling
• Set up and maintain monitoring, alerting, and logging infrastructure (Prometheus, Loki, etc.)
• Identify and mitigate infrastructure risks through security audits and automation
• Maintain access control, automate permissions, and contribute to internal system documentation

✅ Must-have

• 2+ years of experience in a relevant DevOps, System Engineer role
• Hands-on experience operating Linux-based systems (e.g. Ubuntu, CentOS, Debian)
• Experience with Kubernetes, Terraform, and Ansible
• Experience with cloud platforms: GCP or AWS
• Strong Git skills and experience using GitHub or GitLab workflows
• Familiarity with monitoring, logging, and incident response workflows
• Comfortable participating in on-call and production support

💡 Nice-to-have

• Knowledge of web servers and load balancers: Nginx, HAProxy
• Solid understanding of distributed systems and networking fundamentals
• Proactive mindset and ability to stay calm under pressure