As a Senior DevOps Engineer at Tiki, you’ll help architect and maintain the systems that power one of Vietnam’s most trusted e-commerce platforms. From automating deployments to scaling for millions of users, you’ll play a critical role in ensuring our infrastructure is resilient, observable, and secure — 24/7.
This role blends classic DevOps expertise with a Site Reliability Engineering (SRE) mindset. You’ll work closely with developers, infrastructure, and security teams to deliver fast, stable, and scalable systems.
Deploy and manage CI/CD pipelines and Infrastructure as Code using tools like Terraform and Ansible
Ensure production systems are reliable and performant through proactive monitoring and tuning
Troubleshoot and debug system-level issues in close collaboration with developers
Support on-call rotations, handle incidents, and drive post-mortem analysis
Prepare systems for high-traffic events with capacity planning and auto-scaling
Set up and maintain monitoring, alerting, and logging infrastructure (Prometheus, Loki, etc.)
Identify and mitigate infrastructure risks through security audits and automation
Maintain access control, automate permissions, and contribute to internal system documentation
✅ Must-have
3+ years of experience in a relevant DevOps, SRE, or System Engineer role
2+ years operating Linux-based systems (e.g. Ubuntu, CentOS, Debian)
Experience with Kubernetes, Terraform, and Ansible
Experience with cloud platforms: GCP or AWS
Strong Git skills and experience using GitHub or GitLab workflows
Familiarity with monitoring, logging, and incident response workflows
Comfortable participating in on-call and production support
💡 Nice-to-have
Knowledge of web servers and load balancers: Nginx, HAProxy
Solid understanding of distributed systems and networking fundamentals
Proactive mindset and ability to stay calm under pressure