About
Us
TikiNOW
Smart Logistics (TIkiNOW), we've committed ourselves to becoming a trailblazer
in bringing AI and advanced technologies to positively transform Logistics to a
heightened level. As a member of TikiNOW, you will gain more knowledge and
experience on how an E-commerce system operates, obtain the opportunities to
push yourself further by solving problems in a system where millions of orders
are sold and delivered to customers, and support the Tiki Express Delivery
(TED) team to deliver products to customers in the fastest and most dedicated
way. We are looking for a talented and passionate Senior Business Development
Executive. This position is critical for the company’s growth. He/she should be
working closely with both internal and external stakeholder so as to generate
new demand for the company’s products.
Responsibilities
·
Develop and implement strategic plans and
initiatives to optimize fulfillment operations and ensure the timely and
accurate processing of orders.
·
Oversee all aspects of order fulfillment,
including inbound, outbound, ICQA and operations management.
·
Lead and mentor a team of fulfillment
managers and supervisors, providing guidance, support, and direction to ensure
operational excellence and achieve performance targets.
·
Collaborate closely with cross-functional
teams to align fulfillment operations with business objectives and customer
requirements.
·
Monitor and analyze key performance
indicators (KPIs) to identify areas for improvement and implement corrective
actions to drive performance and efficiency.
·
Implement best practices and industry
standards to enhance safety, quality, and productivity in fulfillment
operations.
·
Develop and maintain relationships with key
stakeholders, including vendors, carriers, and logistics partners, to support
fulfillment objectives and ensure seamless operations.
·
Drive continuous improvement initiatives,
leveraging technology and innovation to optimize processes, reduce costs, and
enhance the customer experience.
Requirements
· Bachelor's
degree in Logistics, Supply Chain Management, Business Administration or
related field. Master's degree preferred.
· +8
years of experience in operations management, with at least 5 years in a
leadership role within the logistics or e-commerce industry.
· Proven
track record of success in driving operational excellence, improving
productivity, and achieving performance targets.
· Strong
leadership with the ability to inspire and motivate teams to achieve results.
· Excellent
problem-solving and decision-making abilities, with a strategic mindset and
attention to detail.
· In-depth
knowledge of logistics and supply chain principles, practices, and
technologies. Proficiency in data analysis and reporting, with the ability to
leverage data-driven insights to inform decision-making.