IT Helpdesk

Application Deadline: 09/08/2024 - 30/09/2024

What you’d contribute:

 Manage workstations and the softwares installed in workstations:

               Install workstations and client softwares, check the necessary software programs needing for workstations to function (virus, office, unikey, specialized software for each department).

               Join domain for the workstation, check the public drive for users 

               Transfer/ recall devices

               Maintain periodic workstations.

Support the end users to user the computer systems, phones and software:

               Fix software errors directly on the computer or via softphone and application softwares helping to serve the activities of the company. 

               Remove unnecessary or harmful software on the user’s devices.

               Guide to use for the users.

               Install the computer software for the end users

               Support all the errors of softphone and IP Phone

               Setup meeting rooms.

               Write guiding documents to assist the end users 

What you’d have to succeed for the role:

               At least 1 year of experience at similar roles

               Well understand the Information technology system

               Have a thorough understanding of the involved processes.

               Having teamwork skill

               Well communicate with all levels and users inside and outside the Company

What we love to offer:

               Hybrid working

               Attractive package + immediate healthcare insurance

               Full paid during the probation period

               Social insurances contributions paid on full salary

               Be coached by experienced & inspirational leaders and managers

               Tech application of autonomous robots and AI technologies

               Unlimited access to knowledge via learning library & via team knowledge-sharing

 

Application Form

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