(Senior) Site Reliability Engineer

Ngày đăng tuyển: 03/09/2020 Về trang chủ Tuyển Dụng

Tiki is one of the most trusted e-commerce platforms in Vietnam. Our information system is composed of various components. From front web store that handle millions of product view daily, to back-office systems that help automate warehouses management, order processing, third-party logistics providers integration, etc., ensuring that our orders are processed and delivered to customers with a very short lead time and optimal cost, to analytics and crm solutions that generate different near real-time reports, allowing us to make the right decision at the right time.

As a member of SRE team, you will look after our system architecture, services deployment and maintenance to ensure all TIKI products are running healthily 24/7 and to provide supreme user experience to our customers.

What you will get to do

  • Participate in design and build high availability service architecture based on GCP
  • GitOps/IaC maintaining a number of Kubernetes clusters with Gitlab, Helm, Ansible, Terraform
  • Apply metrics observation tools, visualize infrastructure metrics with Prometheus, Grafana, InfluxDB
  • Cloud native logging with Graylog, ELK, Loki
  • Collaborate with colleagues to develop Infrastructure’s tools in Go, Bash and Python
  • Explore new technical trends, continuously improve current workflows for more flexible, stable and scalable system
  • Reducing manual actions by identify which tasks can be automated to automate them
  • Monitor technical performance of applications, participate in performance and cost optimization, capacity planning, bottleneck troubleshooting
  • Audit infrastructure for potential vulnerability and weaknesses, make necessary changes to mitigate the risk
  • Provide routine operation documentation, technical stuff as required.


  • 1-2 years’ experience in operating *nix OSes on servers and utilizing linux as the main OS on personal laptop/PC
  • Hands-on experience with Docker and its ecosystem
  • Knowledge of DevOps/Gitops toolkits: source code version control, infrastructure as code, configuration management, orchestration, monitoring
  • Proactive working attitude, open-minded and result-oriented
  • Available for off-hour support
  • Experience in the following areas is a plus:
    • Experience with Kubernetes is a big plus
    • Experience with Google Cloud Platform (GCP)
    • Knowledge of CI/CD pipeline in practice
    • Hands-on experience automate tasks with scripting language (bash / python prefered)
    • Experience with implementation and support of database scaling / replication.


  • Competitive salary, 13th month salary and performance bonus.
  • Dynamic, open and challenging working environment.
  • Modern office, cafeteria; library; computer gaming, HD TV platforms.
  • Annual health check-up and premium healthcare.
  • Special internal programs for Tikiers.